FAQ

Frequently Asked Questions (FAQ)

1. What is this website about?
This is a free and anonymous online space created to support people who are feeling emotionally overwhelmed, lonely, or just need someone to listen.
Here, you can share your thoughts, express your struggles, or seek guidance — without fear of judgment.

2. Do I need to register or share personal details?
No.
You do not need to register, sign in, or share your name, phone number, or email. All chats and posts are anonymous unless you choose otherwise.

3. Who will respond to me?
Please note: We are not licensed therapists, but we're here to listen and support.
You will be replied on email, only if you have opted to receive reply and shared your email ID.

4. Is this a professional mental health service?
No.
This is a peer-support and emotional expression platform, not a substitute for therapy or medical advice.
If you're in crisis or need urgent help, please contact a local helpline or professional counselor.

5. Is my privacy protected?
Yes 100%.
We do not track, store, or share any personal information. The chat is designed to be anonymous and respectful of your privacy.
Our platform uses HTTPS encryption to keep your data safe.

6. Can I delete what I posted or shared?
We do not save or share any information.
If you have opted to share it for Blog section & If you wish to remove something you posted, you can request deletion via the contact form or chatbox.
We respect your right to control your words.

7. Is this really free?
Yes.
There are no fees, ads, or subscription plans. This is a free, heartfelt initiative to offer kindness and support to anyone in need.

8. Can I help others here?
Absolutely. If you’ve been through difficult times and want to support others, you are welcome to share your experiences, encouragement, and opt to share it on our Blog Pages. Empathy heals both ways.

9. What kind of posts are allowed?
We welcome:
- Honest expressions of feelings
- Questions about emotional wellbeing
- Advice, encouragement, or kind words

We do not allow:
- Hate speech, harassment, or triggering content
- Any form of abuse or explicit material

10. What if I’m feeling suicidal or in danger?
This platform is not equipped for crisis intervention. If you are in immediate danger or need urgent help, please reach out to a local mental health crisis helpline or emergency services in your area.
You matter. Help is available.

💙 “You are not alone, even if it feels that way. We are here to hear you"
LET ME HEAR YOU !